Support is very important to profitability. Quite simply, without proper support you will lose money. Murphy’s Law teaches ultimately something will go wrong. We stand behind you with a staff of IT and tax experts ready to assist you in real-time and answer the tough questions. When you call us, we will not put you into voicemail or force you to email us your concern. We will answer your question and, if we necessary, access the return you are preparing from our office in Arlington and resolve the problem immediately. We remain available 24/7/365. UFSTSG understands the value of a strong partnership. It’s easy to launch with our corporate team behind you. We can get you up and running fast. You’ll be on your feet – but never on your own.
Business Development Managers
Business Develop Managers are assigned to you to provide you with valuable field support. Their familiarity with the industry and local issues can help you develop and further hone your business strategy. By sharing insights during business planning meetings and conducting regularly scheduled training workshops with you. Business Development Managers offer training, give guidance on office performance and share advice on meeting staffing goals.
We provide toll-free technical support year-round, with 24-hour coverage during tax season. You can be confident your office is backed by a qualified tech support team for managing software, processing systems, products and services. Our tech team also helps affiliates integrate federal and state tax resources, troubleshoot select equipment such as printers, and manage network, hardware and operating systems.